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Google Business FAQs
Table of contents
What is the Google Business Profile Cover Photo?
How to Change the Google Business Profile Cover Photo?
What Size Is the Cover Photo?
Upload Status Meaning
Why Is My Uploaded Cover Photo Not Showing?
What Should You Do if Google Selects a Cover Photo for Your Google Business Profile?
How Does A Good Google Business Profile Cover Photo Look?
Lea Höller
2025-01-09
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The cover photo of your Google Business Profile (formerly known as Google My Business) is the first image potential customers see when viewing your profile on Google Search (regular search results) or Google Maps. It can convey a lot about your business and help create a positive and intriguing first impression.
To change your Google Business Profile (formerly known as Google My Business) you can simply follow these steps:
The optimal size of a Google Business Profile cover photo is 1200 x 900 pixels. If your photo is too big or too small, you risk either important parts being cut off or the quality being too blurry. Nobody wants to see a photo where they can count the pixels!
There are different statuses that can show after you finish uploading your photo. Here are their meanings:
Tip from Diana: No worries if your photo does not immediately appear! It can sometimes take up to 48 hours before it is fully processed. Before taking further actions, make sure to wait at least 48 hours after you have uploaded the image.
While Google allows you to upload a designated cover photo it will not always be the definite selection. Sometimes Google chooses a different photo on your behalf that can originate from:
Sometimes it can happen that Google rejects the cover photo that you tried to upload. You will see then that the status is showing “Not approved”.
If it happens that Google selects a different cover photo instead of your original choice, either immediately or after some time, there are a few tricks you can try to influence the cover photo. While you may not always get Google to use your preferred image, you can at least prompt a change to a more favorable one from a pool of acceptable photos. Here's how you can do it in different scenarios:
The most common scenario is that Google selects a different photo from your pool of uploaded images instead of your intended cover photo. This usually happens because Google’s automated systems identify a photo that (according to their algorithm) better represents your business. However, you know your business best, and we understand that Google’s choice isn’t always ideal or satisfactory. Follow these steps to higher the chance of a favorable photo being selected:
Our customer success manager Diana has encountered this scenario already in the past: “Following an inquiry, I discovered that the cover photo in the dialogue was posted by a customer; thus, I will encourage you to proceed to have the photo reported for removal by following the procedures below.”
If a cover photo has been selected from the pool of photos submitted by customers (e.g., when they wrote a review and added a photo), you can request to have this image removed.
To request the removal of a customer photo while using Google Search follow these steps:
If you want to request the removal of a customer photo using Google Maps you can follow these steps:
Occasionally, Google may associate the wrong photo with your GBP. For example, a photo from a different GBP might appear as your cover image or a photo from an unrelated directory listing could show up. While rare, this can happen, and if you notice it, you should report the image immediately. To do this, follow the same steps outlined in the previous scenario.
Tip from Diana: Diana knows our client’s frustrations when the chosen cover photo eventually does not end up being Google’s choice as well.
“Try to use Google Posts! The more high-quality images you post that you would like to see as a cover photo, the higher your chance is that one of them will get picked over time!”
But what does a good cover photo for your Google Business Profile actually look like? Choosing the right image that best represents your business can increase the chances that Google will select it as your cover photo. When selecting a cover photo from the images you have of your business, products, or services, ensure they meet the following criteria:
Regularly updating your Google Posts and photos increases the likelihood of having an appealing photo selected as your cover image! If you need assistance managing the visual aesthetics of your Google Business Profile, contact us for a free demo of our tools and expert advice on enhancing your online presence.
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