Understanding Access Levels in Google Business Profile
Sharing Google Business Profile Access - Step by Step
Can multiple people manage a Google Business Profile?
How do I see who has access to my Google business account?
Why do I have 2 business profiles on Google?
Security Best Practices for Shared Access
Troubleshooting Access Issues
Best Practices for Business Profile Management
In Recap
Miguel Costa
2025-01-31
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Managing your Google Business Profile effectively often requires collaboration with team members, marketing agencies, or other stakeholders. This comprehensive guide will walk you through everything you need to know about sharing access to your Google Business Profile, from basic permissions to advanced management techniques.
Understanding Access Levels in Google Business Profile
Before diving into the sharing process, it's crucial to understand the different access levels available:
Primary Owner (Highest Level)
Can add or remove all users
Has complete control over the profile
Can transfer primary ownership
Can delete the business profile
Only one primary owner per profile
Owner (Secondary)
Can add or remove users
Can edit all business information
Can respond to reviews
Can publish posts and updates
Multiple owners allowed
Manager
Can edit business information
Can respond to reviews
Can publish posts and updates
Cannot add or remove users
Multiple managers allowed
Sharing Google Business Profile Access - Step by Step
Select your business location if you have multiple listings
Navigate to Access Management
Click on the Menu icon
Select "Business Profile settings"
Choose "People and access"
Send Invitations
Click the "Add" button at the top left
Enter the invitee's email address
Select their access level (Owner or Manager)
Click "Invite" to send the invitation
Post-Invitation Process
The invitee will receive an email
They must accept the invitation within 7 days
You'll receive a notification when they accept
Can multiple people manage a Google Business Profile?
Yes, multiple people can manage a Google Business Profile simultaneously. Here's what you need to know:
There's no limit to the number of owners and managers
Each user gets their own unique login credentials
All users can work on the profile simultaneously
Actions are tracked by individual user
Different users can manage different aspects based on their access level
Perfect for businesses with multiple locations or departments
How do I see who has access to my Google business account?
To review and manage access to your Google Business Profile:
Access Management View
Go to Business Profile settings
Click on "People and access"
View all current users and pending invitations
Understanding the Access Overview
See each user's role (Primary Owner, Owner, or Manager)
View email addresses associated with each user
Check when access was granted
Monitor pending invitations
Regular Access Audit Tips
Review access quarterly
Remove inactive users
Update access levels as needed
Document all access changes
Why do I have 2 business profiles on Google?
Having duplicate business profiles can occur for several reasons:
Common Causes
Business moved to a new location
Multiple team members created profiles
Automatic creation from other Google services
Third-party data providers submitted information
Resolution Steps
Identify the duplicate listings
Verify ownership of both profiles
Choose the profile with better performance metrics
Merge or remove the duplicate profile
Prevention Methods
Maintain clear communication among team members
Document all profile creation and management
Regularly search for duplicate listings
Use consistent business information across all platforms
Security Best Practices for Shared Access
Regular Access Reviews
Audit user access quarterly
Remove access for departed employees
Update permissions as roles change
Document all access changes
User Management Guidelines
Use corporate email addresses when possible
Implement a standardized naming convention
Maintain an access log
Set clear responsibilities for each access level
Critical Security Measures
Enable two-factor authentication
Use strong, unique passwords
Never share login credentials
Regular security audits
Troubleshooting Access Issues
Common Problems and Solutions
Invitation expiration (resend after 7 days)
Email typos in invitations
Access level conflicts
Permission inheritance issues
Error Resolution
Check email accuracy
Verify user's Google account status
Clear browser cache and cookies
Contact Google support if needed
Best Practices for Business Profile Management
Access Strategy
Define clear roles and responsibilities
Document access procedures
Create an emergency access plan
Regular training for team members
Maintenance Schedule
Weekly content updates
Monthly access reviews
Quarterly performance analysis
Annual strategy revision
In Recap
Effectively managing access to your Google Business Profile is crucial for maintaining your online presence while ensuring security. By following this comprehensive guide, you can confidently share access with team members while maintaining control over your business profile. Remember to regularly review and update access permissions to maintain security and efficiency in your profile management.
For more information on how to add & remove owners & managers for your Google Business Profile please check Google’s support page.
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How to Delete a Duplicate Google Business Profile?
Your Google Business Profile might occasionally be marked as a duplicate, often due to accidental creation of the profile more than once. Whatever the reason, we’ve prepared a step-by-step guide to help you resolve the issue and, if necessary, work with Google to correct it.