Review Management:
FAQ API for Locations: Introducing the FAQ feature powered by Google. This new addition enables users to access FAQs directly within search results, respond to them on Obenan, and create new questions.
Auto Review Response Customization: Enhance your review responses with customized prompts. Users can now fine-tune reply parameters and save personalized settings for future use.
Listing Management:
Listings Logo Uploading Optimizations: Streamlined the process of uploading business logos in the 'Images' section, allowing adjustments for size and resolution compliance with ease.
Listings "Services" Google Integration: Updated the 'services and brands' tab to sync with Google where available, maintaining exclusive synchronization with other directories otherwise.
Review Management:
New Prompt for Apologies in Older Review Responses: Updated the prompt for old reviews to include an apology for delayed responses, improving the appropriateness of communications.
Remove Fetch Google Review Button: Replaced the manual 'Fetch Google reviews' button with an automated daily cron job to refresh reviews for all locations.
Review Reply Icons in the Reviews Dashboard: Introduced specific icons to indicate whether a review reply was generated manually or via automated processes.
EmotionAI:
Emotion AI Report Custom Logo: Users can now upload a custom logo for emotion AI and review management reports; in its absence, the listing's logo will be used.
Export PDF and Excel Together Option: Enabled simultaneous exporting of reports in both PDF and Excel formats, enhancing user convenience.
